Improved the after-meeting survey response from 20% to 80% participation. Develop, implement, and support the UC LCB Faculty in areas of Blended, Hybrid, and Online Learning. Captivate, Macromedia products) a plus, Experience that demonstrates high degree of self direction and motivation, At least 10 years + experience in social and mobile learning for sales professionals, Strong discovery and needs assessment abilities, Apply best practices for user interface design and accessibility, Intermediate skills in the use of photo-editing and graphic design software, Identifies solutions to non-standard requests and problems, Solves moderately complex problems and / or conducts moderately complex analyses, Works with minimal guidance; seeks guidance on only the most complex tasks, Coaches, provides feedback, and guides others, BS / BA in Education or related field of study or an equivalent combination of education and experience, Advanced level of skill with Microsoft Word & PowerPoint (e.g., Word – formatting templates, creating newsletters, merging documents; PowerPoint – creating and integrating animations), Knowledge of Adult Learning Theories (e.g., Constructivism), Knowledge of Instructional Design methodologies (e.g., ADDIE), Experience developing content using Captivate, Adobe eLearning Suite, Articulate Presenter, and other authoring tools for web-based training (e.g., Dreamweaver, LMS, and video development), 1+ years of experience with coordinating and / or managing educational or instructional design projects, Design and develop creative, learner-centered, performance-based training materials in multiple modalities, Effectively run multiple projects and initiatives from analysis to evaluation, Identify customers' current and future needs, and build learning solutions to meet, Develop processes and tools for the Learning team to use to identify needs and build content, Create a scalable train-the-trainer program, Bachelor’s degree from an accredited university in a related discipline, 5+ years’ work experience in the areas of training design, training delivery, group facilitation, or leadership development, Experience in carrying out end to end training programs, Demonstrated success working in a team environment on multiple projects with changing priorities, with the ability to work both on a team (as member and/or leader) and independently to deliver results, MBA or Master’s degree from an accredited university in a related discipline, Experience using eLearning software (Storyline, Captivate, etc. Designed training deliverables for ILT and e-learning delivery methods including facilitator guide. Created job immersive scenario-based training using storyboards and facilitator guides. Gathered requirements, wrote design documents, learning objectives, course content, scenarios, user flows, user interactions, and evaluations. Created e-learning templates for several instructional designers. Designed a blended learning solution for a Motivational Interviewing curriculum that consists of ELearning, workshop and a mentorship program. Training methodologies may include group lecture, role play, simulation exercises, self-study, on-the-job training, computer-based training, etc, Works with e-Learning specialists to develop more sophisticated e-Learning programs and applications, Attends conferences and participates in speaking engagements as a thought leader within the industry, Bachelor’s Degree required; Master’s Degree in Education, Instructional Design, Instructional Technology, Educational Psychology, or related field preferred and/or sufficient on-the-job experience, 5+ years of Instructional Design experience, Proven experience analyzing needs, designing, and developing learning deliverables for blended, virtual, self-paced, and in-class delivery, Strong eye for visual appeal and graphic design; including design for learning, Experience with and ability to create educational audio and video, including script writing and storyboarding, Demonstrable advanced communication skills (verbal, written, presentation), Demonstrated proficiency with graphic design for learning (documentation, presentations, guides, self-paced modules, etc. Where necessary, conduct additional work to gain acceptance of programs for continuing education credits (such as CPE) from external agencies, Develop extensive organization knowledge to be able to tap resources, collaborate, and share best practices throughout all organization enhancement functions throughout Robert Half. Sr. Instructional Designer (prev. Create multimedia templates and interactions using a variety of software. The goal was to create an interactive study guide and assessment following the training. Flexible and able to work with quickly changing projects and priorities, Must have excellent design-eye and able to design/select your own graphics, video, etc for your courses, Proven ability to deliver technical / system training while blending with soft (service) training, The ability to establish excellent rapport with internal clients, The ability to develop training aids and instructional materials using a range of media, Knowledge of adult learning principles and the ability to incorporate into classroom training design, e-learning design, and web based design, ELearning development software (Captivate, Articulate, Flash, etc), Knowledge of Microsoft Office (WORD, Excel, Access, PowerPoint, Publisher), Utilize sound instructional methodologies (ADDIE, SAM, Action Mapping, etc.) In lieu of degree 6 years of relevant work experience, 2+ years of working in a professional education development or talent development environment, Strong working knowledge of the food, beverage, and environmental markets, Strong of eLearning software such as Articulate Storyline, Adobe Captivate, Audition, Photoshop, Premiere, Camtasia a plus, In-depth knowledge of instructional design principles, learning models, best practices, and adult learning theory, Ability to communicate with various partners (Marketing, Product Marketing, Sales, Customers, etc), Ability to work within a diverse, cross-functional team across multiple sites, Willingness to travel up to 5-10% (domestic and international), Working knowledge of LC, LCMS and workflows, especially targeted screening, use of LC, GC instruments and sample preparation, Experience in sales focused sales, marketing or product management, or customer education, Conduct needs analyses, which articulate the current state, end state, and gap to which the intervention is targeted, Determine the proper blend of instructor- led, hands-on, and web- based training to be used in a given solution; uses innovative learning methodologies such as case studies, engaging stories, motivating scenarios and games to reflect content, audience, and business needs, Work with internal partners and subject matter experts to identify new training needs, map them to the appropriate competencies, obtain information and validate courseware content, Coordinate implementation of newly developed curriculum with internal customers, Training Delivery partners, and partner management, Utilize project management skills to define and meet project milestones, communicate issues and risks in a timely manner, manage customer expectations and deliver results, Experience applying a systematic instructional design approach to the creation of learning programs, Demonstrated understanding of the SAM and ADDIE model and ability to apply the principles, Ability to create a design strategy from a training request that will provide the best learning results, based on the learning objectives, Ability to perform peer reviews of training content and provide balanced feedback, Strong interpersonal and team work skills; ability to work within a collaborative environment, Experience designing curriculum utilizing SMART Boards a plus, Experience with advanced coding or developing of interactive e-learnings a plus, Experience with Graphic Design and/or Multimedia a plus, A minimum of 3 years experience coding or developing basic e-learning courses, Design, develop, and implement training programs in order to achieve a blended learning approach across the organization, Review, edit, and/or re-design existing programs, Communicate with appropriate departments in the development of training, Partner with members of the team to meet design goals efficiently, effectively, and within the specified time frame, Provide input into detailed project plans, work assignments, target dates and other aspects of assigned development projects, Assess and recommend alternative methods of delivery programs to all levels of coworkers, A Bachelor’s Degree or equivalent 4 years instructional design experience. Led project team by utilizing MS Project to track schedules, deadlines, resources, budgets, and progress. Must be able to work with many different personalities and build quality relationships with appropriate stakeholders, Able to multi task with the ability to rearrange priorities on short notice, Able to work within time constraints to learn a topic & develop training deliverables quickly, Must have strong understanding of Adult Learning theory, Must demonstrate understanding of blended learning approaches around 3 generations of learners, Utilize proven techniques to research, design and develop multimedia learning materials for new and existing programs in a variety of contexts and subjects, using software applications and tools, Using proper methodology, determine or verify accurate learning objectives in order to create relevant and scalable learning content and assessments, Work directly with SME’s, and business stakeholders as needed for each project, Incorporate proven adult learning principles in all material and activity development, Schedule and lead knowledge sharing in design and review sessions, Serve as an innovative change agent for continuous improvement in learning solutions through improved/enhanced methodologies, Collaborate by submitting all learning solutions to SME’s for purposes of proof-reading for accuracy, Apply project management knowledge, skills, tools and techniques to support projects from initiation to project delivery, Provide instructor-led content revision and development services, Ensure clear communication across projects to achieve overall project goals, Design and develop learning solutions supported in the ADT Learning Management System, Ability to write and record audio script and work with SME’s and other voice talent to ensure proper pronunciation and style, Work with video production and graphic sources to produce final versions of course materials, Minimum of 5- 7 years’ experience in design and development of instructional material in a corporate setting, leading teams in all phases of the project life cycle and producing creative learning solutions, Proficient in using Microsoft and computer graphics programs, Up to date and practical knowledge of adult learning principles and ISD concepts, including ADDIE and rapid methodologies like SAM, Must have experience building online and in-person courses for adult learners from the ground up, Must have experience leading course development of teams composed of both instructional designers/experts and SME’s, Must have demonstrated knowledge of course development and curriculum within a Learning Management System (LMS), Must be detail-oriented and able to coordinate and track simultaneous projects, Preferred experience writing for broadcast media, Preferred experience writing video scripts and video production, Training materials development that supports Fitbit’s Customer Service department goals, Designing and developing training materials within accelerated development environment using rapid development tools (Captivate, Articulate, Articulate Storyline, other), Creation of multi-modal (Synchronous, Asynchronous, e-learning, ILT) training solutions for multiple delivery channels) LMS, Directed communication, live), General training solutions development across multiple topic areas including (but not limited to) hardware/firmware, software, process, procedure, regulatory and soft-skills, Revision/editing of existing training materials, Meeting assigned deadlines and delivery schedules, Demonstrable understanding of accepted Instructional Design methodology and practice, Strong organization and time-management skills, Excellent written and spoken English skills, Contact Center (Phone, email, chat support) tier 1 and/or tier 2 agent experience, Manage project planning, production, and editing of curriculum materials for our campus courses, Develop training protocols and on-boarding materials for instructors and course producers to acclimate them to the course materials, Work with our education product managers to ensure that all relevant materials are designed and optimized for student learning and outcomes, Work with engineers and developers to identify the best ways to support instructors teaching technical tools at scale, Execute content plan, manage relationships with all instructors, outcomes producers, global program resources, designers and product team, Develop literacy and confidence in a variety of subject matters in order to guide the construction of engaging classroom materials, Be a gatekeeper of the brand voice. ), Experience working in a start-up environment, Able to deal with multiple competing priorities in an ambiguous environment, Good understanding of MS Office tools (Outlook, PowerPoint, Excel), Strong interpersonal communication (verbal and written) and collaboration skills, Strong instructional design, program management, facilitation skills, and ability to support and mentor others in these domains, Experience influencing without organizational authority, Fluent English language skills (spoken, reading and written), A bachelor's degree in a relevant field or equivalent experience, Minimum 3 years of relevant program management experience, A solid professional experience in instructional design and analysis, ideally in a major customer service and/or corporate training environment within a multicultural structure, Demonstrated experience in the use of a large-scale LMS to host content, Demonstrated experience in the use of a large-scale LCMS to develop content, Excellent organizational, collaboration and interpersonal skills, Strong self-directed project management skills and experience, with a very good ability to work independently, Fluency in all Microsoft Office applications, Experience with LCMS selection and implementation, Experience designing and developing technical training, Experience analyzing large datasets and providing recommendations based on results for strategic decision-making, Intermediate to advanced proficiency in Excel (macros, pivots, lookups), Developing effective distance learning and ILT programs for field based learners, Developing programs and certifications that effectively prepare client facing employees for both strategic (messaging) and tactical (functionality) interactions, Means to drive and measure learning accountability as a cultural norm, Conducts large, complex needs assessments and audience analysis projects requiring multiple data sources and analysis methods, Incorporates data into course design for complex courses and curricula, Manages multiple, complex design projects with broad scope (e.g., segment-wide), Uses advanced knowledge and experience to select instructional techniques and defines and sequences complex instructional content, Creates and monitors instructional design standards and oversees quality of instructional materials and products, Has knowledge of several systematic approaches to evaluation. (40%), Excellent writing and organizational skills, attention to detail, Expertise in content strategy and structuring, leveraging visual media, game design and storytelling for elegance, engagement, reusability, and scalability of learning experiences, Experience with user-centered design frameworks such as design thinking, the Kemp Model and backward design, Experience designing, developing and publishing materials for and within LMS platform, web and technical constraints/limitations, Expertise in designing/producing rich media content for video, social media and web including Adobe CC, as well as tools and libraries for interactive CSS, JS, SVG, and Canvas experiences, Strong understanding of all phases of 4K video production (including directing, lighting, shooting video and recording audio, mixing, compositing motion graphics and final rendering), Master the application functionality, technology or service and the associated workflows including obtaining/maintaining any required certifications, Work with subject matter experts, operational departments and HITS team members to perform analysis, identify training needs and obtain approval of training plans and materials, Select appropriate training methods, design, develop, evaluate and continuously update all training materials (lesson plans, tip sheets, eLearning scripts, job aids, assessments and surveys), Build, test, and maintain a training environment as applicable, Train and credential classroom trainers from within the organization and/or contractors to assist with end-user training, Monitor and evaluate training and coach as needed to ensure quality, A bachelor's degree or better in information systems, education, human resources, a healthcare related field or significant equivalent experience, 10 + years professional experience in instructional design, Advanced education/degree in instructional design or similar, Experience with InDesign, Snag-It, Articulate Storyline or similar, Manage the development strategies and approaches for new learning initiatives. 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