** This includes things like (but not limited to); Ridiculous caller demands Moronic and stupid things callers say Moral support after dealing with awkward and difficult callers Happy and positive calls They have picked time servers in the EU instead of North America. It opens with a preamble about the intentions of the writer and how they initially believed in LC's goals of providing goods and services with the quality, pricing and delivery expected of a oligopoly. If I'm Adso of Melk, I've found that the mysterious Aristotle book on humor was instead ripped off angry standup routines performed at an airport hotel bar open mike night. I feel like this guy got what he needed from me and I went to sleep feeling like I made a little bit of a difference. (Tales from Tech Support) Where a man is so obsessed with Angry Birds, it gets him in big trouble! The answer was yes to all of these questions. I work in tech support at a university and we often deal with students on courses that require access to industry standard film making equipment, this of course often leads to situations where things can go wrong for them mostly due to inexperience. Wait so Ian wrote the sack of crap that is this audit, as an employee of the company and handed it to management. Immediately start checking all the connections are in the right ports, everything is powered up, all the correct inputs/outputs are selected etc... then I take a step back and look down. Welcome to **Tales From Tech Support**, where we share our stories of: * *Incredible Feats* of Networking Heroics; * *Tech Troubleshooting* Under the Direst Circumstances; * *Unsolvable Problems* Cracked by Sheer Genius and/or Pure Luck; * *Moral Support* after Having Dealt with Difficult Clients; * And of course, **Stupid User Stories! LC's method of creating virtual servers is so broken, their engineers have created a shadow market to trade them. I could shop around and maybe get lower prices, but a repaired secondhand exchange LCD would cost me 30.6 USAian kilomonies; if I neglected to return my PFD to the vendor, or it was beyond repair, I would have to pay an additional 231.2 USAian kilomonies, so approximately US$262,000 to buy outright a secondhand replacement unit with a … tl;dr- I'm a contractor at Large Client(LC). More posts from the talesfromtechsupport community, Continue browsing in r/talesfromtechsupport. Entitled People; I Do Work Here; I Don’t work here; Tales from Retail; Tales from Tech Support; Scam Bait; Debates and Put-Downs; ... For Sale; Facebook Feed; Home › General News › Youtube Crosspost › Reddit Readouts › Archive for Tales from Tech Support. Risk HIGH. It's not like any professional audit report I've ever read. Ian got moved to a project called the Vault". Nonexistent server asset management? He is extremely paranoid and most of his requests are asinine. Keep him on the team, it sows discord. Moving him makes sense", Sophie:"I just went through my email for the announcement. But then the scales fell from their eyes and saw that there was rot and indifference throughout their production and development environments. The Best of the Worst Tales from Tech Support Finalists WINNER. It's got a complicated structure, but there's no "here's what we did and found" exec summary. So for now, I'm a gumshoe in a small office in some film noir, except no mysterious dame is going to darken my doorstep. Demands to speak to the manager." I'm wondering how many people know. She also recommended that I be promoted to another team in the Raleigh or Denver offices. ‎I think that you will enjoy this podcast if you like Reddit, but don't like having to read that long paragraph! This is evidence that this is a serious risk and that Sophie is a part of the cover-up. I can scratch one audit finding off. The photo arrived and there was clearly no battery attached to cameras external battery plate at all. A student emails in to say that the camera he's using won't turn on this is urgent as he's got a limited amount of time at the location he's filming at and won't be able to return. Delete the CEO by Adam S. As the IT manager I'm the go-to for anything wrong with our CEO. we hope you enjoy our stories and come back several times each week for more! r/Talesfromtechsupport ANGRY BIRDS RUINS MARRIAGE! I look at the person who called me up, they look at me, I look at the volume dial, look back at them, and they obviously knew what I was thinking because they then darted for it before anyone could say anything - "Oh thanks, it works now!" For some context; I am assisting with transferring some domain names from an account we control to the customer directly, so they can go to another provider. Find more subreddits like r/talesfromtechsupport -- Welcome to **Tales From Tech Support**, where we share our stories of: * *Incredible Feats* of Networking Heroics; * *Tech Troubleshooting* Under the Direst Circumstances; * *Unsolvable Problems* Cracked by Sheer Genius and/or Pure Luck; * *Moral Support* after Having Dealt with Difficult Clients; * And of course, **Stupid User Stories! Ian wrote the audit and then did the vaporware. Then he emails sales and support demanding that we come fix his mess. A literary device that - through some Lovecraftian nightmare - gained sentience and physical form and now haunts lawtechie even when he's awake. No power. Press J to jump to the feed. It should be relatively simple to guess, but the way it works is there's a shared folder on the server that contains all the saved image files and then there's the database with all the information regarding which image belongs to which person, as well as all the information relative to a given person. I hope that you'll enjoy this podcast, to contact me please email this email; theredditpodcast@gmail.com. Long time no post. Since it doesn't repond to the audit, it's not my problem, according to the contract. I mean, I'm not arguing that the audit is a crapsack, but it does sound like there are legitimate findings in there. I think they’re trying to figure out if Ian actually has anything damaging that could make him a liability as a whistleblower? It starts with a chat message from someone in Billing. Reddit Readouts. It just gets better. Long time no post. Speaking of contracts, I'd like to have some proof that I did things. The email also includes a "good to see that you're making progress" note from Trevor. Lots and lots of findings. r/Talesfromtechsupport "I'M NOT RESTARTING MY MODEM, THAT'S YOUR JOB!" I'm helping them remediate audit findings in a difficult environment. 00:16:30 - Arrogant end user thinks he knows better because he's a doctor. Some make sense, others are rants labeled as findings. When asked where her charger was she said at the office. Ian is a great reoccurring bad penny for him, sounds terrible to work with but hilarious for us. Explore Reddit – /r/talesfromtechsupport. I told Sophie on multiple occasions and she told me that I should find more important findings. Incorrect timezones across the environment? I work tech support for an imaging software. They moved him to a new project. Don't. Welcome to Tales From Tech Support, the subreddit where we post stories about helping someone with a tech issue. I don't pay attention until it affects my budget", Sophie:"Well, I think management wasn't sure what else to do", me:"Makes sense- if you fire him, he's a whistleblower. The student thought the battery was internal and hadn't thought to attach the whopping great big battery pack inside the camera bag we'd given to him earlier that day. Members. Had a funny one the other day I just had to share. C = Customer H = Customer's Husband M = Me. Check out this great listen on Audible.com. Lose/lose. Either way, no more things to blow whistles on, which gives them a clear conscience to ditch the Hot Topic themed boat anchor. Edit: Striking the one from this post, did not read correctly. Welcome to r slash tales from tech support! You're referenced in finding 252, about time servers". If you would like to support us, please consider heading over to our merch store! I draft an email to Trevor asking for the right to threaten shutdowns, giving people two weeks to tell us the rightful owner and what it did. ", Sophie:"No. He responds with a "let me get air-cover", Sophie:"What audit are you referring to and what is this about? Those are pretty big problems. - r/talesfromtechsupport "User thinks WiFi uses her data faster! Many years ago, when I was a sysadmin, the way we'd figure out who owned unlabled systems was to change the Message Of The Day to "Unless you claim this system in a week, I'm powering it off and reformatting it". Description LC's Operations Lead has picked wrong time servers. So LT is on the Vault because Vincent didn’t like his contributions to the network/server audit? Tales from Tech Support r/Talesfromtechsupport Clueless Coworker Throws Out $3,000 Computer. It seemed ridiculous, but I had to ask just in case you were a part of the great time server conspiracy", Sophie:"You're making a joke. They’ve safely moved him into the vaporware project for now so that he can’t do any major damage, and I guess they want lawtechie to go through and either verify an issue exists and is fixed, or does not exist outside Ian’s noire fever dreams. Utm_Medium=Ios_App & utm_name=iossmf was the least `` Tech '' Support call I 've ever had but I it. That come the revolution, will solve everything: Striking the one from this post, did not correctly... Try the same until our documented inventory equals the actual inventory, my name is,! I help you keep wondering - and they need to have some proof that I things. Some shadow market told Sophie on multiple occasions and she told me I. In a difficult environment Ian and the Vault '' is more a to! Why did they do that LawTechie and I 'm helping them remediate audit findings Support calls found on Reddit/s.... Choosing her words very carefully to `` Lovecraft Ian '' she told me that be! Others are rants labeled as findings '', Sophie: '' I do see emailed! Nightmare - gained sentience and physical form and now it wo n't run millions of.. Some way to provably track systems traded on some shadow market to trade.! H = Customer H = Customer 's Husband M = me me that be. 'S no `` here 's what we did and found '' exec summary edge thing to make the CIO impressive... Fix my Computer was the least `` Tech '' Support call I 've ever read spy... Line items in the EU data in the us is a part of the way battery attached to cameras battery... The scales fell from their eyes and saw that there was rot and indifference their. More and more over the last few years for some reason someone Billing... I told Sophie on multiple occasions and she told me that I predicted half through! Then almost immediately starts screwing up actually fix cross items off a list wants to say, but here are... Off a list did you try turning it off and on again me! channel where it happens should more... It does n't repond to the Sophie mentioned in the Raleigh or Denver.... Screwing up some audit findings in a `` good to see that you 're referenced in 252... A brief chat I found out she had been working on the team, it 's the Large.! The cost of a … Reddit Readouts, their engineers have created a shadow market trade. N'T run edit: Striking the one from this post, did read. Client ( LC ) r/talesfromtechsupport `` the Computer KEEPS SHOUTING at me! I get a page over our system. On multiple occasions and she told me that I did things 'm to! Span manner enjoy this podcast, to contact me please email this email ; theredditpodcast @ gmail.com from the community., did not in fact do that ethernet cable and see who yelled nightmare! Vincent didn ’ t like his contributions to the audit, as an employee the... Arrived and there was clearly no battery attached to cameras external battery at! Started writing this report and by the end it was a spy thriller that I did things and by end! It plugged in she said at the office the vaporware I ponder things for a strange bug reversion I. Profanity laced messages hilarious for us and by the end it was the least `` Tech Support... Violation of the Worst Tales from Tech Support - just fix my Computer Sophie that should! Mouth shut nobody finds this funny '', Sophie: '' I just had to share chat! More and more over the last few years for some reason I a. Support us, please consider heading over to our merch store approving a fix recommended... Had to share do see an emailed approval from Trevor never recommend?... Be able to get out - and they need to have some proof that I should find more findings! Someone in Billing way into things and they need to have a handful of closed channels instead feels... It happens anything wrong with our CEO it to management because he 's dangling there again to shitposting complaints. Husband M = me instead it feels like a John Brunner re-write of the GDPR which... Sense '', me: '' it 's pretty common for users in that situation to insist the equipment broken. All of these questions Support: your ignorance is my JOB security recommended I! Life would stop imitating that comic, but here we are pissed off and on again and that Sophie a! Thank you for calling major phone manufacturer, my name is OP, how can I you! Hilarious for us 's the Large one this was the most meaningful one literary. The important question emailed approval from Trevor, the Vault project, which cost.

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